Terms of Service

1. Premises and Definitions

These Terms and Conditions of Service (hereinafter, the “Terms”) govern access to and use of the edit.legal platform (hereinafter, the “Platform” or the “Service”), provided and managed by:

Use of the Platform implies full and unconditional acceptance of these Terms. The User is invited to read this document carefully before proceeding with registration and use of the Service.

For the purposes of these Terms, the following definitions apply:

• “Service” or“Platform”: the edit.legal digital platform, including all features offered (AI assistant, legal editor, legal database, analysis tools), accessible via web browser.
• “User”: any natural or legal person who accesses the Platform, registers, and/or uses the Service.
• “Account”: the User’s personal profile, created through registration, which provides access to the Platform’s features.
• “User Content”: all documents, texts, files, data, and information uploaded, created, or entered by the User on the Platform.
• “AI-Generated Content”: texts, analyses, drafts, and any output produced by the artificial intelligence system integrated into the Platform in response to User requests.
• “Subscription”: the subscription plan chosen by the User to access the Platform’s paid features.
• “Workspace”: the shared working environment within the Platform, associated with a single law firm or organization, in which multiple authorized Users may operate.
• “Provider”: Ludwig S.r.l.s., as the owner and operator of the Platform.

2. Subject Matter of the Contract

These Terms govern the granting by the Provider to the User of a license to use the Service in Software-as-a-Service (SaaS) mode, with the following characteristics:

• The license is non-exclusive: the Provider reserves the right to grant similar licenses to other users.
• The license is non-transferable: the User may not assign, sublicense, or transfer their access rights to the Platform to third parties.
• The license is for a fixed term, corresponding to the validity period of the Subscription taken out by the User.
• The license is granted exclusively for the use of the Service through the web interface made available by the Provider, in compliance with these Terms.

The Provider undertakes to make the Service available as described in these Terms and in the Service documentation published on the Platform.

3. Registration and Account

3.1 Registration requirements

To register on the Platform, the User must:

• Be a natural person of legal age (at least 18 years old) or a legally constituted legal entity.
• Be a legal professional (registered lawyer, trainee lawyer, in-house counsel, judge, notary) or a person authorized by a legal professional to use the Platform.
• Provide truthful, accurate, and complete information at the time of registration.
• Have a valid and functioning email address.

3.2 Registration procedure

Registration is carried out through authentication via magic link sent to the email address provided by the User. The Provider may request additional identity verification through an SMS code sent to the mobile phone number provided. The User is required to complete the verification procedure to access all Platform features.

3.3 User responsibility

The User is responsible for:

• Maintaining the confidentiality of their access credentials (email, magic link, verification codes).
• All activities carried out through their Account.
• Promptly notifying the Provider of any unauthorized use of their Account or any security breach by writing to the contact form.
• Keeping their profile information up to date.

3.4 Personal account

Each Account is strictly personal and may only be used by one natural person. Sharing access credentials with third parties is prohibited, even within the same law firm. Within a Workspace, each collaborator must have their own individual Account.

4. Description of the Service

The edit.legal Platform offers legal professionals an integrated suite of AI-powered digital tools, including:

• Case law and legislative research: access to a database of court decisions, legislative and regulatory provisions, with advanced semantic search, filters by subject matter, date, adjudicating authority, and cross-references.
• AI assistant: a conversational artificial intelligence system capable of answering legal questions, analyzing legislative texts, summarizing court decisions, and suggesting relevant references with source citations.
• Legal drafting: a collaborative legal editor with integrated AI tools for drafting, reviewing, and formatting briefs, contracts, opinions, and other legal documents.
• Contract and document analysis: automated document analysis features, including key clause extraction, risk identification, and amendment suggestions.
• Workspace management: shared working environment for legal teams, with document, conversation, and workflow management within an organization.

The Provider reserves the right to modify, update, or expand the Service’s features at any time, without notice for improvements and bug fixes, and with reasonable notice for material changes that limit existing features.

5. Plans and Subscription

5.1 Available plans

The Platform offers the following subscription plans:

• Starter: basic plan with access to core features and a limited number of monthly AI credits per user.
• Professional: advanced plan with extended AI credits, collaboration features, and enhanced drafting tools.
• Studio: plan for law firms with multi-user management, shared workspaces, ample AI credits, and team management features.
• Enterprise: customized plan for large organizations, with unlimited AI credits, dedicated SLA, custom integrations, and priority support.

The specific features, limits, and prices of each plan are described on the Platform’s pricing page (https://edit.legal/pricing), which forms an integral part of these Terms.

5.2 Free trial period

The Provider may offer a free trial period of 7 (seven) days, during which the User may access the Professional plan features without the need to enter payment information. At the end of the trial period, the User may choose to subscribe to a paid plan or continue with the free plan features, where available.

The free trial period may be used once per User only. It is prohibited to create multiple accounts, use alternative email addresses, aliases, or temporary addresses in order to obtain additional trial periods. The Provider reserves the right to adopt technical measures to detect and prevent abuse of the trial period, including email address normalization and disposable email domain detection. In case of violation, the Provider may suspend or delete the accounts involved without prior notice.

5.3 Duration and renewal

Paid Subscriptions have a monthly or annual duration, at the User’s choice. The Subscription automatically renews at the expiration of the subscribed period, for an equal period, unless the User cancels before the renewal date through their Account settings.

5.4 Plan changes (upgrade and downgrade)

The User may change their Subscription plan at any time from their Account settings.

• Upgrade (switch to a higher plan): the new plan is activated immediately. The amount already paid for the remaining period of the previous plan is credited on a pro-rata basis to the new Subscription.
• Downgrade (switch to a lower plan): the current plan remains active until the end of the already-paid billing period. The lower plan takes effect from the next billing period. Any features, credits, or limits not available in the lower plan will cease to be accessible upon the effective switch.
• Cancellation: the User may cancel their Subscription at any time. The Service remains available until the end of the already-paid billing period. Thereafter, the Account reverts to the free plan.

6. Payments and Billing

6.1 Payment methods

Payments are processed through a PCI-DSS certified third-party payment processor. The Provider does not store the User’s complete payment instrument data. Accepted payment methods include major credit and debit cards. The Provider reserves the right to add additional payment methods.

6.2 Billing

The Provider issues electronic invoices in compliance with Italian and European regulations for each transaction. Invoices are made available to the User in their Account area and submitted to the Exchange System (SDI) where required. Prices shown on the Platform are exclusive of VAT, which will be applied at the rate provided by current legislation (currently 22% for customers based in Italy). For customers based in other European Union countries with a valid VAT number, the reverse charge mechanism applies.

6.3 Refunds

The User is entitled to request a full refund of the amount paid within 14 (fourteen) days from the date of first activation of the first paid plan, pursuant to the right of withdrawal provided by the Italian Consumer Code (Legislative Decree 206/2005), where applicable. To exercise the right to a refund, the User must send a written communication to the contact form. After the 14-day period, no refunds will be available for the current subscription period. Cancellation will result in deactivation of the paid plan at the end of the already-paid period.

6.4 Failed payment

In the event of failed payment at maturity, the Provider will attempt to charge the payment instrument again for a maximum period of 7 (seven) days. Should payment remain unsuccessful, access to paid plan features will be suspended until payment is regularized. The User will retain access to their data and may export it.

7. Acceptable Use

The User undertakes to use the Platform in compliance with the law, these Terms, and the principles of good faith and fair dealing. In particular, the User undertakes to:

7.1 Obligations

• Use the Service exclusively for lawful professional purposes related to the practice of law or authorized legal activities.
• Provide truthful and up-to-date information and keep their profile current.
• Respect the intellectual property rights of the Provider and third parties.
• Independently and under their own responsibility verify the accuracy, completeness, and currency of AI-Generated Content before using it professionally.

7.2 Prohibitions

The following is expressly prohibited:

• Reverse engineering, decompilation, disassembly, or any attempt to extract the Platform’s source code.
• Using automated systems (bots, scripts, spiders, scrapers) to access the Platform or extract data in bulk.
• Sharing Account access credentials with third parties or allowing multiple persons to use the same Account.
• Using the Platform for unlawful, defamatory, fraudulent, or otherwise illegal purposes or purposes contrary to third-party rights.
• Uploading third-party personal data to the Platform without an adequate legal basis for processing, or data for which the User has no processing entitlement.
• Attempting to access the data, Accounts, or Workspaces of other Users without authorization.
• Interfering with the operation of the Platform, servers, or connected networks, or attempting to circumvent security measures.
• Using the Service to develop competing products or services or for benchmarking purposes.
• Reselling, sublicensing, or making Platform access available to third parties without the Provider’s written authorization.

The Provider reserves the right to suspend or terminate the User’s Account in the event of violation of these obligations and prohibitions, as specified in Section 13.

8. Intellectual Property

8.1 Platform ownership

The Platform, its source code, design, user interface, trademarks, logos, texts, documentation, and all related materials are the exclusive property of Ludwig S.r.l.s. or its licensors, and are protected by Italian and international intellectual and industrial property laws, including copyright law (Law 633/1941), trademark legislation (Legislative Decree 30/2005), and the legal protection of software (Directive 2009/24/EC).

Nothing in these Terms grants the User any ownership rights in the Platform or Provider’s materials, except for the limited use license described in Section 2.

8.2 AI-Generated Content

AI-Generated Content is produced through the processing of User requests by the artificial intelligence models integrated into the Platform. The User obtains a non-exclusive, free, and perpetual license to use AI-Generated Content in their professional activity. The Provider claims no ownership rights over AI-Generated Content.

It is noted that AI-Generated Content may contain information similar to that generated for other users in response to similar requests, and therefore should not be considered exclusive.

8.3 Legal database

Court decisions, legislative provisions, regulations, and other regulatory acts accessible through the Platform are public domain documents under Article 5 of Law 633/1941. The organization, indexing, elaborations (summaries, commentaries, AI analyses, cross-referencing), and structure of the database constitute the Provider’s intellectual work and are protected under applicable legislation. Systematic reproduction of the database’s organization is prohibited.

9. User Content

9.1 Ownership

The User retains full intellectual property rights over User Content uploaded, created, or entered on the Platform. The Provider acquires no ownership rights over User Content.

9.2 License to the Provider

The User grants the Provider a limited, non-exclusive, non-transferable, and revocable license to process User Content to the extent strictly necessary to provide the Service. This license includes the right to store, index, process, and transmit content to AI model providers for response generation, as well as to make backup copies. The license automatically terminates upon deletion of the Account or relevant content by the User.

9.3 Backup and deletion

The Provider performs regular backups of User Content to ensure Service continuity. Following deletion of the Account or specific content by the User, data will be removed from active systems within 30 (thirty) days. Backup copies containing User data will be overwritten within 90 (ninety) days. The User may export their content at any time before deletion.

10. Artificial Intelligence — Disclaimer

10.2 User responsibility

The User acknowledges and accepts that:

• AI-Generated Content may contain errors, inaccuracies, or omissions.
• The User is solely responsible for independently verifying all information generated by the AI system before using it professionally.
• AI output in no way replaces the professional judgment of a lawyer, consultation of primary sources, or the opinion of a qualified professional.
• The Provider does not guarantee the accuracy, completeness, currency, or suitability of AI-Generated Content for any specific purpose.
• Use of AI-Generated Content in professional activity is at the User’s full and exclusive responsibility.

10.3 Use of data by AI models

Content sent by the User to the artificial intelligence system is processed by third-party AI models exclusively to generate the requested responses. The transmitted data is not used for training, fine-tuning, or improvement of AI models. Contracts with third-party providers expressly prohibit such use.

11. Limitation of Liability

11.1 Exclusion of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law.

11.2 Exclusion of indirect damages

To the maximum extent permitted by applicable law, the Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, loss of data, loss of business opportunities, business interruption, reputational damage, or any other intangible damage arising from the use or inability to use the Service, even if the Provider has been advised of the possibility of such damages.

11.3 Maximum liability cap

In any event, the Provider’s total liability to the User for any cause and on any grounds is limited to the amount actually paid by the User to the Provider in the 12 (twelve) months preceding the event giving rise to liability.

11.4 Force majeure

The Provider shall not be liable for delays or failures caused by force majeure events, including, without limitation: natural disasters, pandemics, acts of war or terrorism, government actions, telecommunications network interruptions, third-party infrastructure failures, exceptional cyber attacks, and any other event beyond the Provider’s reasonable control.

12. Service Availability and SLA

12.1 General availability

The Provider undertakes to keep the Platform available on a continuous basis, adopting reasonable technical measures to ensure Service operability. The User acknowledges, however, that no IT service can guarantee 100% availability and that interruptions may occur due to maintenance, updates, or force majeure.

12.2 Scheduled maintenance

The Provider reserves the right to perform scheduled maintenance on the Platform. Maintenance that results in a Service interruption will, as far as possible, be carried out during low-usage hours and communicated with appropriate advance notice. Routine maintenance and updates that do not cause a perceptible Service interruption may be carried out without notice.

12.3 Service level agreements (SLA)

• Starter and Professional plans: the Service is provided on a “best effort” basis, without specific uptime guarantees.
• Studio plan: the Provider commits to 99% Service availability on a monthly basis, excluding scheduled maintenance.
• Enterprise plan: the Provider commits to 99.5% Service availability on a monthly basis, with a customized SLA agreed in the Enterprise contract, guaranteed response times for technical support, and compensation for failure to meet agreed levels.

13. Suspension and Termination

13.1 Suspension for breach

The Provider may suspend the User’s access to the Platform, in whole or in part, if it reasonably believes the User has breached these Terms. Suspension will be preceded by a written email communication with 15 (fifteen) days’ notice, indicating the reasons and required corrective actions, except in cases described in Section 13.2.

13.2 Immediate termination

The Provider reserves the right to immediately terminate the contract and suspend access without notice in the event of:

• Serious breaches of these Terms that endanger the security of the Platform, other Users’ data, or the infrastructure.
• Use of the Platform for unlawful or fraudulent activities.
• Attempted unauthorized access to other Users’ data or Accounts.
• Non-payment not regularized within 30 (thirty) days of the due date.

13.3 User’s right of withdrawal

The User may withdraw from the contract and delete their Account at any time from the Platform settings. Deletion will result in Account deactivation and data removal according to the timelines set out in the Privacy Policy. A User who withdraws before the expiration of the paid Subscription period will not be entitled to a pro-rata refund of the remaining period, except as provided in Section 6.3 regarding the 14-day right of withdrawal.

13.4 Effects of termination

Upon termination of the contract for any reason:

• The User will lose access to the Platform’s paid features.
• The User will have a period of 30 (thirty) days to export their User Content.
• After this period, data will be deleted according to the timelines set out in the Privacy Policy.
• Provisions of these Terms that by their nature are intended to survive termination (intellectual property, limitation of liability, governing law) shall remain in effect.

14. Changes to the Terms

The Provider reserves the right to modify these Terms at any time. Changes will be communicated to the User with at least 30 (thirty) days’ advance notice via email to the address associated with the Account and/or via notification within the Platform.

Changes will take effect on the date indicated in the communication. Continued use of the Platform after the effective date of changes constitutes implicit acceptance of the updated Terms. If the User does not wish to accept the changes, they may withdraw from the contract before the effective date, as provided in Section 13.3.

15. Governing Law and Jurisdiction

15.1 Governing law

These Terms are governed by and construed in accordance with the laws of the Italian Republic, with particular reference to the Civil Code, the Consumer Code (Legislative Decree 206/2005, where applicable), and e-commerce legislation (Legislative Decree 70/2003).

15.2 Jurisdiction

For disputes between professionals (B2B), the Court of Palermo shall have exclusive jurisdiction. If the User qualifies as a “consumer” under the Consumer Code, the court of the consumer’s place of residence or domicile shall have jurisdiction, in accordance with Article 33(2)(u) of the Consumer Code.

15.3 Alternative dispute resolution

Consumer Users have the right to access the European Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr. The Provider is willing to participate in mediation or conciliation proceedings before competent bodies, in accordance with applicable legislation.

16. Final Provisions

16.1 Severability

If one or more provisions of these Terms are declared void, invalid, or unenforceable by a competent court, the remaining provisions shall remain fully valid and effective. The void, invalid, or unenforceable provision shall be replaced with a valid provision that most closely approximates the economic and legal intent of the original provision.

16.2 Waiver

Failure or delay by the Provider in exercising a right or remedy provided under these Terms shall not constitute a waiver of that right or remedy, nor shall it preclude its future exercise.

16.3 Entire agreement

These Terms, together with the Privacy Policy, the Cookie Policy, and the plan descriptions published on the Platform, constitute the entire agreement between the User and the Provider regarding the use of the Service and supersede any prior agreement, communication, or understanding, oral or written, on the same subject matter.

16.4 Assignment

The User may not assign or transfer their rights and obligations under these Terms without the Provider’s prior written consent. The Provider may assign these Terms, in whole or in part, to third parties in the context of corporate transactions (merger, demerger, business transfer), with notice to the User.

16.5 Communications

Communications relating to these Terms will be sent by the Provider to the email address associated with the User’s Account. Communications from the User to the Provider should be sent to the contact form.

17. Microsoft Word Add-in

The edit.legal Microsoft Word Add-in (the “Add-in”) is distributed via Microsoft AppSource and enables use of the Service within Microsoft Word. This section supplements these Terms with respect to use of the Add-in; in case of conflict with other Terms provisions, this section prevails for the scope of the Add-in only.

17.1 License grant

The Controller grants the User a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Add-in within Microsoft Word, solely for the purposes permitted by these Terms. The User shall not redistribute, decompile, reverse-engineer, modify, or create derivative works based on the Add-in, except to the extent permitted by applicable law.

17.2 Additional purchases and third-party billing

The Add-in is free to install. Access to advanced features requires a paid subscription managed directly by the Controller through Stripe Payments Europe, Limited, and governed by Sections 5 and 6. Transactions take place outside the Microsoft AppSource systems: Microsoft does not receive or process the User’s payment data.

17.3 Authentication via Microsoft Single Sign-On

The Add-in offers authentication via Microsoft Single Sign-On. Permissions requested are limited to the Microsoft Graph base profile (User.Read); the Add-in does not read documents on OneDrive/SharePoint, nor does it access mail, calendar, or any other Microsoft 365 resource. As an alternative, the User may authenticate using a Google account or via an email OTP code.

17.4 Scope of document content access

The Add-in accesses only the Microsoft Word document currently open and, ordinarily, only the portions of text selected by the User or required by the explicitly invoked function (analysis, drafting, review, AI suggestions). The Add-in does not access:

• Documents other than the one currently open in Microsoft Word.
• Files stored on OneDrive, SharePoint, or other cloud destinations.
• Email, calendar, contacts, or other Microsoft 365 applications.
• Browsing history, operating-system screenshots, or content of other applications.

The processing of content transmitted to the Add-in is described in Section 14 of the Privacy Policy.

17.5 Operational telemetry

The Add-in collects technical interaction events (taskpane opens, AI function invocations, error outcomes) for operational monitoring and Service-improvement purposes. Such data does not include the content of the User’s document. Details are set out in Section 14 of the Privacy Policy.

17.6 Updates and availability

The Add-in is subject to automatic updates distributed via Microsoft AppSource, in accordance with the modalities and timing defined by Microsoft. The Controller reserves the right to modify, suspend, or discontinue the Add-in, in whole or in part, by giving notice via the edit.legal website and/or by email. Discontinuation of the Add-in does not affect the User’s right to continue using the Platform via web browser.

17.7 Uninstallation

The User may uninstall the Add-in at any time via Microsoft Word settings (Insert → My Add-ins → Remove). Uninstallation does not automatically delete the edit.legal account or associated data; to delete the account, the User must exercise the right of erasure provided in the Privacy Policy.

17.8 Microsoft is not a party to these Terms

These Terms are entered into between the User and Ludwig S.r.l.s. Microsoft Corporation and its affiliates are not parties to these Terms and assume no obligation or liability in relation to the Add-in. Any requests, complaints, or matters relating to the Add-in must be addressed to the Controller and not to Microsoft. Installation and use of the Add-in via Microsoft AppSource are also subject to the Microsoft AppSource terms of use, applicable to the relationship between the User and Microsoft.

17.9 Specific limitation of liability

Without prejudice to the limitation of liability set out in Section 13, the Controller shall not be liable for malfunctions, data loss, or unavailability of the Add-in arising from: (i) changes to Microsoft Word, Office.js or Microsoft AppSource requirements; (ii) inability to connect to the Internet or to the Service infrastructure; (iii) Microsoft 365 account configurations of the User that prevent execution of the Add-in; (iv) use of the Add-in in unsupported modes or environments.

Last updated: May 2026